Support

Top Questions About Enliven & Empulse

General FAQs

1. What is Enliven?

Enliven is a tech company on a mission to reshape Diversity, Equity, andInclusion (DE&I) training through innovative, immersive VR experiences.With our Empulse platform, we help organizations foster empathy andunderstanding, paving the way towards safer and more inclusive workplaces

2. What is the Empulse platform?

Empulse is a comprehensive DE&Isolution composed of three main components:

VRExperiences: Immersivescenarios that expose users to DE&I issues. The subjects range from genderbias and sexual harassment to racism, religion-based discrimination, andbullying. These experiences promote a deeper understanding and more effectivemanagement of these issues in the workplace.

MobileApp: Complementing our VR experiences, the mobile app offers digital learningcourses, insights into DE&I topics, and features to keep the workforceengaged and ready to take action.

WebApp: Provides a dashboard for administrators to distribute VR content, track usageand manage users, offering insights into subscription and seat utilization.

Visit theplatform here: empulse.enlivenxr.com

3. What devices does the Empulse platform support?

Currently, the Empulse platform's VRexperiences are compatible with the Oculus Quest 1, 2, and Pro headsets. We'reopen to supporting other VR headsets, based on the contract value.

4. How do I distribute the VR content to VR headsets?

For organizations with a limitednumber of headsets (1-10), our Enliven Windows/Mac Client is the preferredchoice. For larger deployments, we recommend ArborXR or ManageXR MDM's forcomprehensive distribution and device/fleet management

5. Howcan organizations engage with the Empulse platform?

Weoffer two primary engagement models:

Trainer-LedSessions: ADE&I trainer delivers a hands-on, interactive session. We provide VRequipment and technical support, along with a dedicated feature on our mobileapp to facilitate pre- and post-session assessments. To schedule a VR-enhancedDE&I training, reach out to us at sales@enlivenxr.com.

FullyDigital Experience: Organizations can subscribe to the Empulse platform and purchase or lease ourall-inclusive VR Experience Kits. Employees can book these kits, take them totheir desks or remote work locations, and independently navigate the availablecourses. All they need is our mobile app and the VR Experience Kit.

6. What is a VR Experience Kit?

AVR Experience Kit is a comprehensive package containing everything you need todelve into our VR-enhanced courses, including a VR headset, controllers, a QRcode for the mobile app, and more.

7. What is the Legacy platform?

The Legacy platform was our first foray into developing VR empathy content,focusing on social challenges like domestic violence, high-conflict divorces,intellectual disability, knife violence prevention, and school bullying. It'swidely used by Dutch applied universities, governmental organizations like theDutch Police force and academy, healthcare, mental care and youth services foreducating the future workforce, training professionals, clients, parents,offenders, and decision makers. The platform features tools for distribution ofVR experiences, subscription and usage insights, and user management.

Visit theLegacy platform here: empulse.enlivenxr.com

8. Do you support SideQuest for content distribution?

No, SideQuest is not supported as we do not share the APKs as downloads.

9. Can Icustomize the VR experiences for my organization?

While the Empulse platform's VR experiences are designed to cover a broad spectrum ofDE&I issues, we're committed to meeting the unique needs of eachorganization. Please reach out to discuss potential customization optionsthrough info@enlivenxr.com

10. How is my data handled on the Empulse platform?

Enliven places the utmost importance on privacy and security. We adhere to stringentindustry standards and legislation to ensure your data remains secure at alltimes.

Visit ourPrivacy page for more information: enlivenxr.com/privacy

11. How can I get support if I encounter issues with the platform?

Remember, fostering a culture of inclusion requires collective effort and continuous learning. Together, we can create a more equitable and respectful environment for everyone.

12. What are the pricing options for the Empulse platform?

Our pricing caters to organizations of different sizes and needs. Please reach outto our sales team at sales@enlivenxr.com for personalized assistance.